Regulation 24 Complaints where the complainant fails to indicate whether he wishes further steps to be takenI1

Where the complainant fails to indicate whether he wishes further steps to be taken the provisions of Part VII of the Act of 1998 shall not apply in respect of a complaint, where the Ombudsman has written to the complainant by recorded delivery and the complainant has not notified the investigating officer within 21 days that he wishes any further steps to be taken.

Where the complaint has been referred to the Chief Constable to investigate he shall request the Ombudsman write to the complainant inviting them to indicate whether they wish any further steps to be taken.

Where the complainant fails to indicate whether he wishes any further steps to be taken, the member concerned, the appropriate authority and the complainant shall be notified by the Ombudsman accordingly.