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Social Services and Well-being (Wales) Act 2014

2014 anaw 4 · Enacted 1 May 2014 · Extends to England and Wales

Not fully up to date. 21 changes made by later legislation have not yet been written into this text, which is revised to 1 April 2026.

See the changes not yet applied
ProvisionChangeMade by
s. 197(1)words insertedHealth and Social Care (Wales) Act 2025 Sch. 1 para. 1(8)
s. 81(6)-(13)omittedHealth and Social Care (Wales) Act 2025 s. 13(2)(c)
s. 82(2)words substitutedHealth and Social Care (Wales) Act 2025 Sch. 1 para. 1(2)(b)
s. 89 headingwords substitutedHealth and Social Care (Wales) Act 2025 Sch. 1 para. 1(3)(a)
s. 89(1)words substitutedHealth and Social Care (Wales) Act 2025 Sch. 1 para. 1(3)(b)
s. 92(2)words substitutedHealth and Social Care (Wales) Act 2025 Sch. 1 para. 1(4)
s. 94A(1)(a)words substitutedHealth and Social Care (Wales) Act 2025 Sch. 1 para. 1(5)
s. 174(3)(e)words substitutedHealth and Social Care (Wales) Act 2025 Sch. 1 para. 1(6)
s. 186(4)(c)words substitutedHealth and Social Care (Wales) Act 2025 Sch. 1 para. 1(7)
s. 81A-81DinsertedHealth and Social Care (Wales) Act 2025 s. 13(3)
s. 82(1)words substitutedHealth and Social Care (Wales) Act 2025 Sch. 1 para. 1(2)(a)
s. 81(2)words substitutedHealth and Social Care (Wales) Act 2025 s. 13(2)(a)
s. 81(5)words substitutedHealth and Social Care (Wales) Act 2025 s. 13(2)(b)
Sch. 2 tablewords substitutedHomelessness and Social Housing Allocation (Wales) Act 2026 Sch. para. 2(2)
s. 108AinsertedHomelessness and Social Housing Allocation (Wales) Act 2026 s. 22(2)
s. 109(3)omittedHomelessness and Social Housing Allocation (Wales) Act 2026 s. 22(3)
s. 109AinsertedHomelessness and Social Housing Allocation (Wales) Act 2026 s. 22(4)
s. 50power to modify conferredCare Act 2014 Sch. 1 para. 9(2)(a)
s. 52power to modify conferredCare Act 2014 Sch. 1 para. 9(2)(a)
s. 46(2)substituted for s. 46(2)(3)Immigration Act 2016 Sch. 11 para. 45
s. 194(1)-(3)applied by 1983 c. 20, s. 117(3A) (as inserted)Mental Health Act 2025 s. 46(3)

An Act of the National Assembly for Wales to reform social services law; to make provision about improving the well-being outcomes for people who need care and support and carers who need support; to make provision about co-operation and partnership by public authorities with a view to improving the well-being of people; to make provision about complaints relating to social care and palliative care; and for connected purposes.

[1 May 2014]

Having been passed by the National Assembly for Wales and having received the assent of Her Majesty, it is enacted as follows:C1C2C3C4

Annotations to the whole text

Modifications

C1

Act excluded (1.4.2015) by Care Act 2014 (c. 23), s. 127, Sch. 1 para. 1(1) (with Sch. 1 paras. 8, 14); S.I. 2015/993, art. 2(x)(i) (with transitional provisions in S.I. 2015/995); S.I. 2015/993, art. 2(x)(i) (with transitional provisions in S.I. 2015/995); S.I. 2015/993, art. 2(x)(i) (with transitional provisions in S.I. 2015/995)

C2

Act excluded (1.4.2015) by Care Act 2014 (c. 23), s. 127, Sch. 1 para. 3(2) (with Sch. 1 paras. 8, 14); S.I. 2015/993, art. 2(x)(i) (with transitional provisions in S.I. 2015/995); S.I. 2015/993, art. 2(x)(i) (with transitional provisions in S.I. 2015/995); S.I. 2015/993, art. 2(x)(i) (with transitional provisions in S.I. 2015/995)

C3

Act excluded (1.4.2015) by Care Act 2014 (c. 23), s. 127, Sch. 1 para. 4(2)(b) (with Sch. 1 paras. 8, 14); S.I. 2015/993, art. 2(x)(i) (with transitional provisions in S.I. 2015/995); S.I. 2015/993, art. 2(x)(i) (with transitional provisions in S.I. 2015/995); S.I. 2015/993, art. 2(x)(i) (with transitional provisions in S.I. 2015/995)

C4

Act modified (4.2.2019) by The Social Services and Well-being (Wales) Act 2014 (Isles of Scilly Modification) Regulations 2018 (S.I. 2018/1267), reg. 2(2)

Contents

  1. Part 1: INTRODUCTION
  2. Overview
  3. 1Overview of this Act
  4. Key terms
  5. 2Meaning of “well-being”
  6. 3Meaning of “adult”, “child”, “carer”and “disabled”
  7. 4Meaning of “care and support”
  8. Part 2: GENERAL FUNCTIONS
  9. Overarching duties
  10. 5Well-being duty
  11. 6Other overarching duties: general
  12. 7Other overarching duties: UN Principles and Convention
  13. Well-being outcomes
  14. 8Duty to issue a statement of the outcomes to be achieved
  15. 9Power to issue a code to help achieve the outcomes
  16. 10Local authorities and the code
  17. 11Issue, approval and revocation of the code
  18. 12Power to help local authorities to comply with the code's requirements
  19. 13Publication of information and reports
  20. Local arrangements
  21. 14Assessment of needs for care and support, support for carers and preventative services
  22. 14APlans following assessments of needs under section 14
  23. 15Preventative services
  24. 16Promoting social enterprises, co-operatives, user led services and the third sector
  25. 17Provision of information, advice and assistance
  26. 18Registers of sight-impaired, hearing-impaired and other disabled people
  27. Part 3: ASSESSING THE NEEDS OF INDIVIDUALS
  28. Assessing adults
  29. 19Duty to assess the needs of an adult for care and support
  30. 20Refusal of a needs assessment for an adult
  31. Assessing children
  32. 21Duty to assess the needs of a child for care and support
  33. 22Refusal of a needs assessment for a child aged 16 or 17
  34. 23Refusal of a needs assessment for a child aged under 16
  35. Assessing carers
  36. 24Duty to assess the needs of a carer for support
  37. 25Refusal of a needs assessment for an adult carer
  38. 26Refusal of a needs assessment for a carer aged 16 or 17
  39. 27Refusal of a needs assessment for a carer aged under 16
  40. Supplementary
  41. 28Combining needs assessments for a carer and a cared for person
  42. 29Combining needs assessments and other assessments
  43. 30Regulations about assessment
  44. 31Part 3: interpretation
  45. Part 4: MEETING NEEDS
  46. Deciding what to do following needs assessment
  47. 32Determination of eligibility and consideration of what to do to meet needs
  48. 33Procedure for regulations under section 32
  49. 34How to meet needs
  50. Meeting care and support needs of adults
  51. 35Duty to meet care and support needs of an adult
  52. 36Power to meet care and support needs of adult
  53. Meeting care and support needs of children
  54. 37Duty to meet care and support needs of a child
  55. 38Power to meet care and support needs of a child
  56. 39Duty to maintain family contact
  57. Meeting support needs of a carer
  58. 40Duty to meet support needs of an adult carer
  59. 41Duty to meet support needs of an adult carer: supplementary
  60. 42Duty to meet support needs of a child carer
  61. 43Duty to meet support needs of a child carer: supplementary
  62. 44Supplementary provision about the duties to meet carer's needs
  63. 45Power to meet support needs of a carer
  64. Meeting needs: exceptions and restrictions
  65. 46Exception for persons subject to immigration control
  66. 47Exception for provision of health services
  67. 48Exception for provision of housing etc
  68. 49Restrictions on provision of payments
  69. Direct payments
  70. 49ADirect payments
  71. 50Direct payments: conditions for payment to meet an adult’s needs
  72. 51Direct payments: conditions for payment to meet a child’s needs
  73. 52Direct payments: conditions for payment to meet a carer’s needs
  74. 53Direct payments: further provision
  75. 53ADirect payments: after-care under the Mental Health Act 1983
  76. Plans
  77. 54Care and support plans and support plans
  78. 55Regulations about care and support plans and support plans
  79. Supplementary
  80. 56Portability of care and support
  81. 57Cases where a person expresses preference for particular accommodation
  82. 58Protecting property of persons being cared for away from home
  83. Part 5: CHARGING AND FINANCIAL ASSESSMENT
  84. Charging for meeting needs
  85. 59Power to impose charges
  86. 60Persons upon whom charges may be imposed
  87. 61Regulations about the exercise of a power to impose a charge
  88. 62Regulations disapplying a power to impose a charge
  89. 63Duty to carry out a financial assessment
  90. 64Regulations about financial assessments
  91. 65Regulations disapplying the duty to carry out a financial assessment
  92. 66Determination as to a person's ability to pay a charge
  93. 67Duty to give effect of determination as to ability to pay a charge
  94. 68Deferred payment agreements
  95. Charging for preventative services and assistance
  96. 69Charging for preventative services and assistance
  97. Enforcement of debts
  98. 70Recovery of charges, interest etc
  99. 71Creation of a charge over an interest in land
  100. 72Transfer of assets to avoid charges
  101. Reviews
  102. 73Reviews relating to charging
  103. Part 6: LOOKED AFTER AND ACCOMMODATED CHILDREN
  104. Interpretation
  105. 74Child or young person looked after by a local authority
  106. Accommodation duties
  107. 75General duty of local authority to secure sufficient accommodation for looked after children
  108. 75ADuty to secure accommodation: preparation and publication of annual sufficiency plan
  109. 75BDuty to secure accommodation: procedure for approval of sufficiency plan
  110. 75CDuty to secure accommodation: procedure if draft plan not approved by Welsh Ministers
  111. 75DDuty to secure accommodation: reporting
  112. 76Accommodation for children without parents or who are lost or abandoned etc
  113. 77Accommodation for children in police protection or detention or on remand etc
  114. Duties of local authorities in relation to looked after children
  115. 78Principal duty of a local authority in relation to looked after children
  116. 79Provision of accommodation for children in care
  117. 80Maintenance of looked after children
  118. 81Ways in which looked after children are to be accommodated and maintained
  119. 82Review of child's case before making alternative arrangements for accommodation
  120. 83Care and support plans
  121. 84Regulations about care and support plans
  122. 85Contributions towards maintenance of looked after children
  123. 86... Homes provided, equipped and maintained by Welsh Ministers or Secretary of State
  124. Regulations about looked after children
  125. 87Regulations about looked after children
  126. 88Regulations about conditions under which a child in care is allowed to live with a parent etc
  127. 89Regulations about placements of a kind mentioned in section 81(6)(d)
  128. 90Regulations about placements out of area
  129. 91Regulations about the avoidance of disruption in education
  130. 92Regulations about the placing of children with local authority foster parents and prospective adopters
  131. 93Regulations providing for approval of local authority foster parents
  132. 94Regulations about agency arrangements
  133. Regulation of local authority functions relating to looked after and accommodated children
  134. 94ARegulation of the exercise of local authority functions relating to looked after and accommodated children
  135. 94BOffence of contravening regulations under section 94A
  136. Contact and visits
  137. 95Promotion and maintenance of contact between child and family
  138. 96Family visits to or by children: expenses
  139. 97Duty of local authority to ensure visits to, and contact with, looked after children and other children
  140. 98Independent visitors for looked after children
  141. Review of cases
  142. 99Appointment of independent reviewing officer
  143. 100Functions of the independent reviewing officer
  144. 101Referred cases
  145. 102Review of cases and inquiries into representations
  146. Leaving care, accommodation and fostering
  147. 103Befriending, advising and assisting looked after children
  148. 104Young people entitled to support under sections 105 to 115
  149. 105Keeping in touch
  150. 106Personal advisers
  151. 107Pathway assessments and plans: general
  152. 108Pathway assessments and plans: post-18 living arrangements
  153. 109Support for category 2 young people
  154. 110Support for category 3 young people
  155. 111Cessation of duties in relation to category 3 young people
  156. 112Support for category 4 young people
  157. 113Cessation of duties in relation to category 4 young people
  158. 114Support for category 5 young people and former category 5 young people
  159. 115Support for category 6 young people and former category 6 young people
  160. 116Supplementary provision about support for young persons in further or higher education
  161. 117Charging for provision under sections 109 to 115
  162. 118Information
  163. Secure accommodation
  164. 119Use of accommodation for restricting liberty
  165. Children accommodated in certain establishments
  166. 120Assessment of children accommodated by health authorities and education authorities
  167. 121Assessment of children accommodated in care homes or independent hospitals
  168. 122Visitors for children notified to a local authority ...
  169. 123Services for children notified to a local authority ...
  170. Moving looked after children to live outside the jurisdiction
  171. 124Arrangements to assist children to live outside England and Wales
  172. Death of a looked after child
  173. 125Death of children being looked after by local authorities
  174. Jurisdiction and procedure
  175. 125AJurisdiction of courts
  176. 125BRules of court
  177. 125CPrivacy for children involved in proceedings under this Part
  178. 125DSection 125D
  179. Part 7: SAFEGUARDING
  180. Adults at risk
  181. 126Adults at risk
  182. 127Adult protection and support orders
  183. 128Duty to report adults at risk
  184. 129Abolition of local authority's power to remove persons in need of care and attention
  185. Children at risk
  186. 130Duty to report children at risk
  187. Guidance
  188. 131Guidance about adults at risk and children at risk
  189. National Independent Safeguarding Board
  190. 132The National Independent Safeguarding Board
  191. 133Regulations about the National Board
  192. Safeguarding Children Boards and Safeguarding Adults Boards
  193. 134Safeguarding Children Boards and Safeguarding Adults Boards
  194. 135Functions and procedures of Safeguarding Boards
  195. 136Safeguarding Boards: annual plans and reports
  196. 137Supply of information requested by Safeguarding Boards
  197. 138Funding of Safeguarding Boards
  198. 139Safeguarding Boards: supplementary
  199. 140Combined Safeguarding Boards
  200. 141Procedure for orders under section 140
  201. 142Interpretation of Part 7
  202. Part 8: SOCIAL SERVICES FUNCTIONS
  203. Local authorities
  204. 143Social services functions of local authorities
  205. 144Directors of social services
  206. 144AAnnual reports
  207. 144BLocal market stability reports
  208. General duty of the Welsh Ministers
  209. 144CGeneral duty of the Welsh Ministers
  210. Codes
  211. 145Power to issue codes
  212. 146Issue, approval and revocation of codes
  213. 147Departure from requirements in codes
  214. 148Policy statements: requirements and ancillary powers
  215. 149Directions to require compliance with codes of practice
  216. Reviews
  217. 149AReviews of studies and research
  218. 149BReviews of local authority social services functions
  219. 149CFees
  220. 149DGeneral considerations
  221. Intervention by central government
  222. 150Grounds for intervention
  223. 151Warning notice
  224. 152Power of Welsh Ministers to intervene
  225. 153Power to require local authority to obtain advisory services
  226. 154Power to require performance of functions by other persons on behalf of authority
  227. 155Power to require performance of functions by Welsh Ministers or nominee
  228. 156Power to direct exercise of other social services functions
  229. 157General power to give directions and take steps
  230. 158Intervention: duty to report
  231. 159Directions
  232. 160Duty to co-operate
  233. Enforcement
  234. 161Powers of entry and inspection
  235. 161ACode of practice about inspections
  236. 161BPower to require information
  237. 161COffences
  238. Part 9: CO-OPERATION AND PARTNERSHIP
  239. Co-operation
  240. 162Arrangements to promote co-operation: adults with needs for care and support and carers
  241. 163Arrangements to promote co-operation: children
  242. 164Duty to co-operate and provide information in the exercise of social services functions
  243. 164ADuty of other persons to co-operate and provide information
  244. 165Promoting integration of care and support with health services etc
  245. Partnership arrangements
  246. 166Partnership arrangements
  247. 167Resources for partnership arrangements
  248. 168Partnership boards
  249. 169Guidance about partnership arrangements
  250. Adoption
  251. 170Adoption service: joint arrangements
  252. Part 10: COMPLAINTS, REPRESENTATIONS AND ADVOCACY SERVICES
  253. Chapter 1: COMPLAINTS AND REPRESENTATIONS ABOUT SOCIAL SERVICES
  254. 171Complaints about social services
  255. 172Complaints about social services: supplementary
  256. 173Assistance for complainants
  257. 174Representations relating to certain children etc
  258. 175Representations relating to certain children etc: further provision
  259. 176Representations relating to former looked after children etc
  260. 177Further consideration of representations
  261. 178Assistance for persons making representations
  262. Chapter 2: COMPLAINTS ABOUT PRIVATE SOCIAL CARE AND PALLIATIVE CARE
  263. 179Investigation of complaints about privately arranged or funded social care and palliative care
  264. 180Independent advocacy services for complaints about privately arranged or funded palliative care
  265. Chapter 3: ADVOCACY SERVICES
  266. 181Provision of advocacy services
  267. 182Provision of advocacy services: restrictions
  268. 183Publicising advocacy services in care homes Repealed
  269. Part 11: MISCELLANEOUS AND GENERAL
  270. Miscellaneous
  271. 184Research and provision of information
  272. 185Adults in prison, youth detention accommodation or bail accommodation etc
  273. 186Children in youth detention accommodation, prison or bail accommodation etc
  274. 187Persons in prison, youth detention accommodation or bail accommodation etc
  275. 188Interpretation of sections 185 to 187
  276. 189Provider failure: temporary duty on local authority
  277. 190Provider failure: exception to temporary duty
  278. 191Provider failure: supplementary
  279. 192Amendment of the National Assistance Act 1948
  280. Supplementary
  281. 193Recovery of costs between local authorities
  282. 194Ordinary residence
  283. 195Disputes about ordinary residence and portability of care and support
  284. 195AOffences committed by bodies or partnerships
  285. General
  286. 196Orders and regulations
  287. 197General interpretation and index of defined expressions
  288. 198Power to make consequential and transitional provision etc
  289. 199Commencement
  290. 200Short title
  291. Schedule A1: DIRECT PAYMENTS: AFTER-CARE UNDER THE MENTAL HEALTH ACT 1983
  292. 1General
  293. 2Paragraph 2
  294. 3Paragraph 3
  295. 4Direct payments: after-care services for an adult
  296. 5Direct payments: after-care services for a child
  297. 6Further provision for direct payments: after-care
  298. 7Paragraph 7
  299. 8Paragraph 8
  300. Schedule 1: CONTRIBUTIONS TOWARDS MAINTENANCE OF LOOKED AFTER CHILDREN
  301. Liability to contribute
  302. 1Paragraph 1
  303. Agreed contributions
  304. 2Paragraph 2
  305. Contribution orders
  306. 3Paragraph 3
  307. Enforcement of contribution orders etc
  308. 4Paragraph 4
  309. Regulations
  310. 5Paragraph 5
  311. Service of contribution notice
  312. 6Paragraph 6
  313. Schedule 2SOCIAL SERVICES FUNCTIONS
  314. Schedule 3: INVESTIGATION OF COMPLAINTS ABOUT PRIVATELY ARRANGED OR FUNDED SOCIAL CARE AND PALLIATIVE CARE
  315. Part 1: NEW PARTS 2A AND 2B FOR THE PUBLIC SERVICES OMBUDSMAN (WALES) ACT 2005
  316. 1Paragraph 1
  317. 2Paragraph 2
  318. 3Paragraph 3
  319. 4Paragraph 4
  320. Part 2: MINOR AND CONSEQUENTIAL AMENDMENTS RELATING TO THE OMBUDSMAN
  321. Local Government Act 1974
  322. 5Paragraph 5
  323. 6Paragraph 6
  324. 7Paragraph 7
  325. 8Paragraph 8
  326. 9Paragraph 9
  327. Local Government Act 2000
  328. 10Paragraph 10
  329. 11Paragraph 11
  330. 12Paragraph 12 Repealed
  331. Public Services Ombudsman (Wales) Act 2005
  332. 13Paragraph 13
  333. 14Paragraph 14
  334. 15Paragraph 15
  335. 16Paragraph 16
  336. 17Paragraph 17
  337. 18Paragraph 18
  338. 19Paragraph 19
  339. 20Paragraph 20
  340. 21Paragraph 21
  341. 22Paragraph 22
  342. 23Paragraph 23
  343. 24Paragraph 24
  344. 25Paragraph 25
  345. 26Paragraph 26
  346. 27Paragraph 27
  347. 28Paragraph 28
  348. 29Paragraph 29
  349. 30Paragraph 30
  350. 31Paragraph 31
  351. Commissioner for Older People (Wales) Act 2006
  352. 32Paragraph 32
  353. 33Paragraph 33
  354. 34Paragraph 34
  355. Government of Wales Act 2006
  356. 35Paragraph 35
  357. Welsh Language (Wales) Measure 2011
  358. 36Paragraph 36