OpenLegislation

Standards of performance Standards of performanceF1

United Kingdom

  1. 27AStandards of performance in individual cases.
  2. 27BOverall standards of performance.
  3. 27CInformation with respect to levels of performance.
  4. 27DInformation to be given to customers about overall performance.
  5. 27EProcedures for dealing with complaints.
  6. 27FDisputes about discrimination etc. in fixing charges.
  7. 27GBilling disputes.
  8. 27HDeposits.
  9. 27IComplaints about deposits.
  10. 27JDisconnections.
  11. 27KEnforcement of standards of performance, etc.
  12. 27LDefinitions for sections 27A to 27K.

Annotations

Textual amendments

F1

Ss. 27A, 27B and cross heading inserted (1.7.1992) by Competition and Services (Utilities) Act 1992 (c. 43), s. 1; Competition and Service (Utilities) Act 1992 (Commencement No. 1) Order, art. 3, Sch.

Notes on Part II

Modifications

C1

Pt. II (ss. 5-46) excluded (23.6.1999) by S.I. 1999/1736, art. 7(4)