Paragraph 3
In regulation 4 (account queries and requests about payment arrangements)—
(a)
in paragraph (1), the words “to domestic premises” shall be omitted;
(b)
in paragraph (2), for “£5” there shall be substituted “£10”;
(c)
paragraph (3)(f) and the word “or” immediately preceding it shall be omitted;
(d)
at the end there shall be added the following paragraph—
“(4)References in this regulation to the arrangements by which a customer makes payments include references to arrangements for payment by instalments, and references to a change in such arrangements include references to a change in the frequency of payments.”.