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These are the activities referred to in section 42(2)—

• correspondence;

• telephone calls;

• help-lines and call-centres;

• personal meetings;

• public meetings;

• publicity and advertising;

• public exhibitions;

• publications;

• forms;

• websites and online services;

• signage;

• reception of visitors;

• official notices;

• awarding grants;

• awarding contracts;

• raising awareness of Welsh language services that are available.