Regulation 27H How does the right to unwind work if payments are demanded which are not due?F1F2
United Kingdom
A consumer has the right to unwind in respect of a consumer payment for a product within regulation 2(1A) and (1B) if the consumer was not required to make all or part of the payment.
Where paragraph (1) applies, the consumer has the right to receive back from the trader—
the same amount of money as the consumer paid to the trader, or
in a case where the consumer was required to make part of the payment, an amount equal to the part of the payment the consumer was not required to make.
Annotations
Textual amendments
- F1
Regulations revoked (6.4.2025 with transitional provisions and savings in relation to Pt. 4A, which is continued until regulations are made under s. 233 of the revoking Act) by Digital Markets, Competition and Consumers Act 2024 (c. 13), ss. 251(1), 339(1) (with ss. 235, 243, 252); S.I. 2025/272, reg. 2(1)(3)
- F2
Pt. 4A inserted (with application in accordance with reg. 1(3) of the amending S.I.) by The Consumer Protection (Amendment) Regulations 2014 (S.I. 2014/870), regs. 1(3), 3