Part 1 The criteria applicable to an accredited ADR provider United Kingdom 1Criterion 1: information for consumers 2Criterion 2: readiness to carry out ADR 3Criterion 3: expertise 4Criterion 4: facilities for consumers and traders to participate 5Criterion 5: fair ADR procedures 6Criterion 6: independence and impartiality 7Criterion 7: information for parties Part 1