Regulation 9 Amendment to regulation 57

For regulation 57 (eligible complaints – breach of the relevant requirements) substitute—

“Eligible complaints – breach of the relevant requirements by the green deal provider or the green deal installer

57.

An eligible complaint in respect of a breach of the relevant requirements by the green deal provider or the green deal installer is a complaint—

(a)

by the improver or the bill payer;

(b)

to the green deal provider; and

(c)

which the green deal provider is required to handle under the code of practice.”.