Regulation 7 Power of the Commissioner to dismiss a complaint

that the complaint is frivolous or vexatious;

that the complaint concerns matters which are more appropriately dealt with in another way;

that the complainant has not suffered, and is not likely to suffer, any financial loss, material distress, material inconvenience or other material adverse effect, as a result of the matter to which the complaint relates;

that the matter to which the complaint relates has been remedied;

that the complainant is seeking an outcome other than a recommendation of the kind that can be made under the SBC complaints scheme;

that the complaint concerns matters that have been the subject of legal proceedings or adjudication proceedings;

that the matter to which the complaint relates has previously been considered under the SBC complaints scheme or by another complaints-handling body, ombudsman or regulator; or

that there are other compelling reasons why it is inappropriate for the complaint to be dealt with under the SBC complaints scheme;