OpenLegislation

The Electricity (Standards of Performance) Regulations 2010 (revoked)

S.I. 2010/698 · Made 8 March 2010 · Extends to England, Wales and Scotland

Up to date with all changes known to legislation.gov.uk, revised to 1 April 2015.

Electricity

Made 8th March 2010

Coming into force 1st April 2010

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Annotations to the whole text

Textual amendments

F1

Regulations revoked (1.4.2015) by The Electricity (Standards of Performance) Regulations 2015 (S.I. 2015/699), reg. 1(1), Sch. 1 (with reg. 1(2))

Contents

  1. Part I: General Repealed
  2. 1Citation, commencement and transitional provisions Repealed
  3. 2Revocation Repealed
  4. 3General interpretation Repealed
  5. Part II: Supply restoration standards of performance for electricity distributors Repealed
  6. 4Interpretation of the normal and severe weather restoration standards Repealed
  7. 5Supply restoration: normal conditions Repealed
  8. 6Supply restoration: normal conditions – 5,000 or more customers' premises interrupted Repealed
  9. 7Supply restoration: severe weather conditions Repealed
  10. 8Supply restoration: rota disconnection Repealed
  11. 9Supply restoration: Highlands and Islands Repealed
  12. 10Exemptions from the normal and severe weather restoration standards Repealed
  13. 11Supply restoration: multiple interruptions Repealed
  14. Part III: Other individual standards of performance for electricity distributors Repealed
  15. 12Distributor's fuse Repealed
  16. 13Estimate of charges for connection Repealed
  17. 14Notice of supply interruption Repealed
  18. 15Voltage complaint Repealed
  19. Part IV: Individual standards of performance for relevant suppliers Repealed
  20. 16Charges and payments Repealed
  21. Part V: Individual standards of performance for electricity suppliers Repealed
  22. 17Meter disputes Repealed
  23. 18Pre-payment meters Repealed
  24. Part VI: Common obligations Repealed
  25. 19Appointments Repealed
  26. 20Disputes Repealed
  27. 21Payments Repealed
  28. 22Exemptions Repealed
  29. 23Timing of notification Repealed
  30. 24Notice of rights Repealed
  31. Part VII: Overall standards of performance Repealed
  32. 25Information to be given to customers about overall performance Repealed
  33. Signature
  34. Schedule 1: Data for the Purpose of Calculating Payments Repealed
  35. IPrescribed periods and prescribed sums applicable to all relevant operators Repealed
  36. Part II Repealed
  37. Paragraph Repealed
  38. Part III Repealed
  39. Paragraph Repealed
  40. Schedule 2: Standards of Performance – Practice and Procedure for Determinations Repealed
  41. Part: Determination of disputes Repealed
  42. 1Paragraph 1 Repealed
  43. Part: Timetable for the determination of individual disputes Repealed
  44. 2Paragraph 2 Repealed
  45. Part: Procedure for the determination of individual disputes Repealed
  46. 3Paragraph 3 Repealed
  47. Part: Determination of multiple disputes Repealed
  48. 4Paragraph 4 Repealed
  49. Part: Timetable for determination of multiple disputes Repealed
  50. 5Paragraph 5 Repealed
  51. Part: Procedure for the determination of multiple disputes Repealed
  52. 6Paragraph 6 Repealed
  53. Part: Written statements Repealed
  54. 7Paragraph 7 Repealed
  55. Part: Production of documents and other evidence Repealed
  56. 8Paragraph 8 Repealed
  57. Part: Oral hearings Repealed
  58. 9Paragraph 9 Repealed
  59. Part: Customer representatives for multiple disputes Repealed
  60. 10Paragraph 10 Repealed
  61. Part: Collection of information in multiple disputes Repealed
  62. 11Paragraph 11 Repealed
  63. Part: Payment to customers Repealed
  64. 12Paragraph 12 Repealed
  65. Part: Set–off Repealed
  66. 13Paragraph 13 Repealed
  67. Part: Costs Repealed
  68. 14Paragraph 14 Repealed
  69. Explanatory note

1Citation, commencement and transitional provisionsF1

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2RevocationF1

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3General interpretationF1

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4Interpretation of the normal and severe weather restoration standardsF1

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5Supply restoration: normal conditionsF1

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6Supply restoration: normal conditions – 5,000 or more customers' premises interruptedF1

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7Supply restoration: severe weather conditionsF1

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8Supply restoration: rota disconnectionF1

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9Supply restoration: Highlands and IslandsF1

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10Exemptions from the normal and severe weather restoration standardsF1

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11Supply restoration: multiple interruptionsF1

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12Distributor's fuseF1

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13Estimate of charges for connectionF1

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14Notice of supply interruptionF1

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15Voltage complaintF1

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16Charges and paymentsF1

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17Meter disputesF1

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18Pre-payment metersF1

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19AppointmentsF1

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20DisputesF1

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21PaymentsF1

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22ExemptionsF1

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23Timing of notificationF1

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24Notice of rightsF1

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25Information to be given to customers about overall performanceF1

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Signature

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IPrescribed periods and prescribed sums applicable to all relevant operatorsF1

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14F1

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Explanatory note

F1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .