Paragraph 67 Procedures for verification activitiesF1
The verifier must establish, document, implement and maintain one or more procedures and processes for the verification activities described in paragraphs 45 to 61.
When establishing and implementing such procedures and processes, the verifier must carry out the activities in accordance with ISO 14065:2020, in conjunction with ISO/IEC 17029:2019.
The verifier must establish, document, implement and maintain a quality management system to ensure consistent development, implementation, improvement and review of the procedures and processes in accordance with the standard referred to in sub-paragraph (2).
The quality management system referred to in sub-paragraph (3) must include the following—
policies and responsibilities;
management review;
internal audits;
corrective action;
actions to address risk and opportunities and to take preventive action;
control of documented information.
In addition, the verifier must establish the following procedures, processes and arrangements in accordance with the standard referred to in sub-paragraph (2)—
a process and policy for communication with the maritime operator;
adequate arrangements to safeguard the confidentiality of information obtained;
a process for dealing with appeals;
a process for dealing with complaints (including indicative timescale);
a process for issuing a revised verification report where an error in the verification report or annual emissions report is identified after the verifier has submitted the verification report to the maritime operator;
a procedure or process for outsourcing verification activities to other organisations;
a procedure or process to ensure the verifier takes full responsibility for verification activities performed by contracted individuals;
processes ensuring the proper functioning of the quality management system as referred to in sub-paragraph (3), including—
processes for the review of the management system at least once a year, not exceeding 15 months between management reviews;
processes for conducting internal audits at least once a year, not exceeding 15 months between internal audits;
processes for identifying and managing non-conformities in the verifier’s activities and taking corrective action to address those non-conformities;
processes for identifying risks and opportunities in verifier’s activities and taking preventive actions to mitigate those risks;
processes for the control of documented information.