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Local Authority Social Services (Complaints Procedure) Order 1990

S.I. 1990/2244 · Made 12 November 1990

Original text. legislation.gov.uk does not revise statutory instruments, so later amendments are not shown here. Changes made to it are listed under each provision when known.

SOCIAL SERVICES, ENGLAND AND WALES

Made 12th November 1990

Coming into force 1st April 1991

The Secretary of State for Health, in exercise of the powers conferred by section 7B(1) of the Local Authority Social Services Act 1970f1, and of all other powers enabling him in that behalf, hereby makes the following Order:–

Annotations to the whole text

Footnotes

f1

1970 c. 42; section 7B was inserted by section 50 of the National Health Service and Community Care Act 1990 (c. 19).

Contents

  1. 1Citation and commencement
  2. 2Complaints procedure
  3. Signature
  4. Explanatory note

1Citation and commencement

This Order may be cited as the Local Authority Social Services (Complaints Procedure) Order 1990 and shall come into force on 1st April 1991.

2Complaints procedure

Every local authority shall establish a procedure for considering any representations (including any complaints) which are made to them by a qualifying individual, or anyone acting on his behalf, in relation to the discharge of, or any failure to discharge, any of their social services functions in respect of that individual.

Signature

Signed by authority of the Secretary of State for Health.

Virginia Bottomley

Minister of State,

Department of Health

12th November 1990

Explanatory note

(This note is not part of the Order)

This Order requires local authorities in England and Wales to establish a procedure for considering representations (including complaints) by qualifying individuals as defined in section 7B(2) of the Local Authority Social Services Act 1970, or anyone acting on their behalf, in relation to the discharge of, or any failure to discharge, any of their social services functions in respect of such individuals.