Regulation 7 Matters excluded from consideration under the arrangements
The following complaints are excluded from the scope of the arrangements required under this Part —
a complaint made by an NHS body which relates to the exercise of its functions by another NHS body;
a complaint made by a primary care provider which relates either to the exercise of its functions by an NHS body or to the contract or arrangements under which it provides primary care services;
a complaint made by an employee of an NHS body about any matter relating to his contract of employment;
a complaint made by an independent provider or an NHS foundation trust about any matter relating to arrangements made by an NHS body with that independent provider or NHS foundation trust;
a complaint which relates to the provision of primary medical services in accordance with arrangements made by a Primary Care Trust with a Strategic Health Authority under section 28C of the 1977 Act or under a transitional agreement;
a complaint which is being or has been investigated by the Health Service Commissioner;
a complaint about which the complainant has stated in writing that he intends to take legal proceedings; and
a complaint about which an NHS body is taking or is proposing to take disciplinary proceedings in relation to the substance of the complaint against a person who is the subject of the complaint.
Annotations
Footnotes
- f1
- f2