Paragraph 13 I1
A pharmacy contractor shall cooperate with any investigation of a complaint by the Board in accordance with the procedures which it operates in accordance with F1section 15 of the Patient Rights (Scotland) Act 2011 whether the investigation follows one under the pharmacy contractor’s complaints procedure or not.
The cooperation required by sub-paragraph (1) includes–
answering questions reasonably put to the pharmacy contractor by the Board;
providing any information relating to the complaint reasonably required by the Board; and
attending any meeting to consider the complaint (if held at a reasonably accessible place and at a reasonable hour, and due notice has been given), if the pharmacy contractor’s presence at the meeting is reasonably required by the Board.
Annotations
Textual amendments
- F1
Words in sch. 1 para. 13 substituted (1.4.2012) by The Patient Rights (Complaints Procedure and Consequential Provisions) (Scotland) Regulations 2012 (S.S.I. 2012/36), reg. 1(1), sch. para. 5(4)
Commencement
- I1
Sch. 1 para. 13 in force at 1.7.2009, see reg. 1