Paragraph 12 Complaints, concerns, comments, feedback;F1I1
Scotland
A pharmacy contractor must have arrangements in place which operate in accordance with section 15 of the Patient Rights (Scotland) Act 2011, and any regulations or directions made under that Act.
Annotations
Textual amendments
- F1
Sch. 1 para. 12 substituted (1.4.2012) by The Patient Rights (Complaints Procedure and Consequential Provisions) (Scotland) Regulations 2012 (S.S.I. 2012/36), reg. 1(1), sch. para. 5(3)
Commencement
- I1
Sch. 1 para. 12 in force at 1.7.2009, see reg. 1