Paragraph 33 ComplaintsI1
England and Wales
An NHS pharmacist must have in place arrangements which comply with the requirements of the National Health Service (Concerns, Complaints and Redress Arrangements) (Wales) Regulations 2011f1, for the handling and consideration of any concerns or complaints about a matter connected with the provision of pharmaceutical services by the NHS pharmacist.
Annotations
Commencement
- I1
Sch. 5 para. 33 in force at 1.10.2020, see reg. 1(2)(b)
Footnotes
- f1
-
S.I. 2011/704 (W. 108), amended by S.I. 2011/1706 (W. 192).