Part 2 Promotion or marketing: systems and processesF1 3Quality assurance 4Resource planning 5Feedback and complaints 6Functionality of IT systems 7Risk management 8Governance 9Interpretation of Part 2 Annotations Textual amendments F1 Schs. 1A-1C inserted (31.7.2026) by The Occupational Pension Schemes (Collective Money Purchase Schemes) (Extension to Unconnected Multiple Employer Schemes and Miscellaneous Provisions) Regulations 2025 (S.I. 2025/1313), regs. 1(3), 23 Part 2