Paragraph 12 ComplaintsI1
Northern Ireland Not yet in force
Changes not yet applied. Later legislation changes this provision in ways not yet written into the text below:
- Sch. 2 para. 1 coming into force by Pharmaceutical Services 1997 reg. 1
- Sch. 2 para. 2 coming into force by Pharmaceutical Services 1997 reg. 1
- Sch. 2 para. 3 coming into force by Pharmaceutical Services 1997 reg. 1
- Sch. 2 para. 4 coming into force by Pharmaceutical Services 1997 reg. 1
- Sch. 2 para. 5 coming into force by Pharmaceutical Services 1997 reg. 1
- Sch. 2 para. 6 coming into force by Pharmaceutical Services 1997 reg. 1
- Sch. 2 para. 7 coming into force by Pharmaceutical Services 1997 reg. 1
- Sch. 2 para. 8 coming into force by Pharmaceutical Services 1997 reg. 1
- Sch. 2 para. 9 coming into force by Pharmaceutical Services 1997 reg. 1
- Sch. 2 para. 10 coming into force by Pharmaceutical Services 1997 reg. 1
- Sch. 2 para. 11 coming into force by Pharmaceutical Services 1997 reg. 1
- Sch. 2 para. 12 coming into force by Pharmaceutical Services 1997 reg. 1
- Sch. 2 para. 13 coming into force by Pharmaceutical Services 1997 reg. 1
- Sch. 2 para. 14 coming into force by Pharmaceutical Services 1997 reg. 1
- Sch. 2 para. 15 coming into force by Pharmaceutical Services 1997 reg. 1
- Sch. 2 para. 16 coming into force by Pharmaceutical Services 1997 reg. 1
- Sch. 2 para. 17 coming into force by Pharmaceutical Services 1997 reg. 1
- Sch. 2 para. 5A 5B inserted by Pharmaceutical Services (Amendments Relating to Serious Shortage Protocols) 2019 reg. 4(2)
- Sch. 2 para. 15A inserted by Pharmaceutical Services (Amendments Relating to Serious Shortage Protocols) 2019 reg. 4(3)
- Sch. 2 para. 2(1)(a) words inserted by Pharmaceutical Services and General Medical Services 2002 reg. 6(a)(i)
- Sch. 2 para. 2(1)(bb) inserted by Pharmaceutical Services and General Medical Services 2002 reg. 6(a)(ii)
- Sch. 2 para. 2(1)(d) words inserted by Pharmaceutical Services and General Medical Services 2002 reg. 6(a)(iii)
- Sch. 2 para. 2(1)(e) inserted by Pharmaceutical Services and General Medical Services 2002 reg. 6(a)(iv)
- Sch. 2 para. 13(b) word omitted by Pharmaceutical Services and General Medical Services 2002 reg. 6(b)(i)
- Sch. 2 para. 13(c) words inserted by Pharmaceutical Services and General Medical Services 2002 reg. 6(b)(ii)
- Sch. 2 para. 13(d) inserted by Pharmaceutical Services and General Medical Services 2002 reg. 6(b)(iii)
- Sch. 2 para. 14(2) words inserted by Pharmaceutical Services and General Medical Services 2002 reg. 6(c)
- Sch. 2 para. 15(2) words inserted by Pharmaceutical Services and General Medical Services 2002 reg. 6(d)
- Sch. 2 para. 2(1)(a)(b) words inserted by Health and Personal Social Services (Amendments Relating to Prescribing by Nurses and Pharmacists etc.) 2003 reg. 2(4)(a)(i)
- Sch. 2 para. 2(1)(d)(e) words substituted by Health and Personal Social Services (Amendments Relating to Prescribing by Nurses and Pharmacists etc.) 2003 reg. 2(4)(a)(ii)
- Sch. 2 para. 2(7) words substituted by Health and Personal Social Services (Amendments Relating to Prescribing by Nurses and Pharmacists etc.) 2003 reg. 2(4)(a)(iii)
- Sch. 2 para. 2(9)(10) words substituted by Health and Personal Social Services (Amendments Relating to Prescribing by Nurses and Pharmacists etc.) 2003 reg. 2(4)(a)(iv)
- Sch. 2 para. 2(12) words inserted by Health and Personal Social Services (Amendments Relating to Prescribing by Nurses and Pharmacists etc.) 2003 reg. 2(4)(a)(v)
- Sch. 2 para. 7(2) words substituted by Health and Personal Social Services (Amendments Relating to Prescribing by Nurses and Pharmacists etc.) 2003 reg. 2(4)(b)
- Sch. 2 para. 14(1)(2) words inserted by Health and Personal Social Services (Amendments Relating to Prescribing by Nurses and Pharmacists etc.) 2003 reg. 2(4)(c)
- Sch. 2 para. 14A words inserted by Health and Personal Social Services (Amendments Relating to Prescribing by Nurses and Pharmacists etc.) 2003 reg. 2(4)(c)
- Sch. 2 para.001 renumbered by Pharmaceutical Services and Charges for Drugs and Appliances 2005 reg. 13(2)(a)
- Sch. 2 para.001(2) added by Pharmaceutical Services and Charges for Drugs and Appliances 2005 reg. 13(2)(b)
- Sch. 2 para.002(1) substituted by Pharmaceutical Services and Charges for Drugs and Appliances 2005 reg. 13(3)(a)
- Sch. 2 para. 2A and cross-heading inserted by Pharmaceutical Services and Charges for Drugs and Appliances 2005 reg. 13(4)
- Sch. 2 para. 5(3)2 (1A) words inserted by Pharmaceutical Services and Charges for Drugs and Appliances 2005 reg. 13(6)(a)
- Sch. 2 para. 5(3) 2 (1A) words inserted by Pharmaceutical Services and Charges for Drugs and Appliances 2005 reg. 13(6)(b)
- Sch. 2 para. 7(2) substituted by Pharmaceutical Services and Charges for Drugs and Appliances 2005 reg. 13(7)
- Sch. 2 para. 9(2A) inserted by Pharmaceutical Services and Charges for Drugs and Appliances 2005 reg. 13(8)
- Sch. 2 para. 13 substituted by Pharmaceutical Services and Charges for Drugs and Appliances 2005 reg. 13(9)
- Sch. 2 para. 14(2) substituted by Pharmaceutical Services and Charges for Drugs and Appliances 2005 reg. 13(10)
- Sch. 2 para. 14A reg. 3(1) substituted by Pharmaceutical Services and Charges for Drugs and Appliances 2005 reg. 13(11)(a)
- Sch. 2 para. 14A reg. 7(1) substituted by Pharmaceutical Services and Charges for Drugs and Appliances 2005 reg. 13(11)(b)
- Sch. 2 para. 16 substituted by Pharmaceutical Services and Charges for Drugs and Appliances 2005 reg. 13(12)
- Sch. 2 para. 17 substituted by Pharmaceutical Services and Charges for Drugs and Appliances 2005 reg. 13(13)
- Sch. 2 para. 18 omitted by Pharmaceutical Services and Charges for Drugs and Appliances 2005 reg. 13(14)
- Sch. 2 para. 4A and cross heading inserted by Pharmaceutical Services 2009 reg. 6
- Sch. 2 para. 16(2) substituted by Pharmaceutical Services 2009 reg. 7
- Sch. 2 para. 2(2B) omitted by Pharmaceutical Services 2010 reg. 2(4)
- Sch. 2 para. 14A omitted by Pharmaceutical Services 2010 reg. 2(4)
- Sch. 2 para. 1(1)(c) substituted by Health and Social Care (Disciplinary Procedures) 2016 reg. 14(2)(c)
- Sch. 2 words substituted by Pharmaceutical Services 2022 reg. 17(2)
- Sch. 2 para. 1(1)(c)(ii) words substituted by Pharmaceutical Services 2022 reg. 17(3)
A chemist shall co-operate with any investigation of a complaint by the Board in accordance with the procedures which it operates in accordance with directions given under Article 17(1) of the Order, whether the investigation follows one under the complaints procedure or not.
The co-operation required by sub-paragraph (1) includes—
answering questions reasonably put to the chemist by the Board;
providing any information relating to the complaint reasonably required by the Board; and
attending any meeting to consider the complaint (if held at a reasonably accessible place and at a reasonable hour, and of which due notice has been given), if the chemist's presence at the meeting is reasonably required by the Board.
Annotations
Commencement
- I1
Sch. 2 para. 12 in operation at 6.10.1997, see reg. 1