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The Postal Services (Consumer Complaints Handling Standards) Regulations 2008 (revoked) in Northern Ireland

S.I. 2008/2355 · Made 3 September 2008 · Extends to United Kingdom

Up to date with all changes known to legislation.gov.uk, revised to 1 October 2011.

Postal Services

Made 3rd September 2008

Coming into force 1st October 2008

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Annotations to the whole text

Textual amendments

F1

Regulations revoked (1.10.2011) by The Postal Services Act 2011 (Consequential Modifications and Amendments) Order 2011 (S.I. 2011/2085), art. 1(2), Sch. 2

Contents

  1. Part I: General Repealed
  2. 1Citation and commencement Repealed
  3. 2Interpretation Repealed
  4. Part II: Standards for handling consumer complaints Repealed
  5. 3Regulated providers’ complaints handling procedure Repealed
  6. 4Recording consumer complaints Repealed
  7. 5Signposting consumers to the redress scheme if consumer complaints cannot be completed Repealed
  8. 6Allocation and maintenance of adequate resources for complaints handling Repealed
  9. 7Vulnerable consumers Repealed
  10. Part III: Supply of information to consumers Repealed
  11. 8Information to be provided to consumers Repealed
  12. 9Publication of information on consumer complaints Repealed
  13. Signature
  14. Explanatory note

1Citation and commencementF1

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2InterpretationF1

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3Regulated providers’ complaints handling procedureF1

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4Recording consumer complaintsF1

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5Signposting consumers to the redress scheme if consumer complaints cannot be completedF1

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6Allocation and maintenance of adequate resources for complaints handlingF1

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7Vulnerable consumersF1

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8Information to be provided to consumersF1

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9Publication of information on consumer complaintsF1

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Signature

F1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Explanatory note

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