Article 11 Requests and complaints

F1(1)

A prisoner may make a request or complaint to the governor or independent monitoring board relating to the prisoner’s imprisonment.

(2)

F2... The governor shall F3consider as soon as possible any requests and complaints that are made to him under paragraph (1).

(3)

A written request or complaint under paragraph (1) may be made in confidence.

Annotations

F1: Rule 11(1) substituted (26.9.2011) by The Prison and Young Offender Institution (Amendment) Rules 2011 (S.I. 2011/1663), rule 1, Sch. 1 para. 1(a)
F2: Words in rule 11(2) omitted (26.9.2011) by virtue of The Prison and Young Offender Institution (Amendment) Rules 2011 (S.I. 2011/1663), rule 1, Sch. 1 para. 1(b)(i)
F3: Words in rule 11(2) substituted (26.9.2011) by The Prison and Young Offender Institution (Amendment) Rules 2011 (S.I. 2011/1663), rule 1, Sch. 1 para. 1(b)(ii)