Section 7 Who can complainI1
The persons entitled to make a complaint to the Ombudsman under this Part are—
a member of the public (in this Part referred to as “the person aggrieved”) who claims or claimed to have sustained injustice or hardship in consequence of a matter which the Ombudsman is entitled to investigate under sections 11 to 16,
a person authorised in writing by the person aggrieved to act on that person's behalf, or
if the person aggrieved is not capable of authorising such a person (for example because the person aggrieved has died), a person who appears to the Ombudsman to be appropriate to act on behalf of the person aggrieved.
“Member of the public” means any person other than a listed authority acting in its capacity as such.
It is for the Ombudsman to determine any question of whether a person is entitled under this section to make a complaint to the Ombudsman.
Annotations
Commencement
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S. 7 in force at 23.7.2019 by S.I. 2019/1096, reg. 2