Regulation 21 Representations involving more than one local authorityI1

England and Wales

(1)

In any case where it appears to the complaints officer that a representation is or may be a representation which relates to the exercise of functions by more than one local authority the complaints officer must, as soon as reasonably practicable—

(a)

notify the other local authority or local authorities involved and decide with the complaints officer of each of them which local authority will take the lead in handling the representation; and

(b)

notify the person making the representation.

(2)

The complaints officer of a local authority which is the lead authority must ensure that—

(a)

any part of the representation relating to the actions of the lead local authority is considered under this Part of the regulations;

(b)

the person making the representation is kept informed about the progress of the investigation; and

(c)

the response required under regulations 17(6) or 20(1) so far as reasonably practicable includes a response on any other matter which was the responsibility of another local authority mentioned in paragraph (1).

(3)

The complaints officer of a local authority which is not the lead authority must—

(a)

ensure that any part of the representation relating to the actions of its local authority is considered under these Regulations; and

(b)

advise the complaints officer of the lead local authority of any resolution of the matter under regulations 17(6) or 20(1).

Annotations

Commencement

I1: Reg. 21 in force at 1.8.2014, see reg. 1(1)