Part 4 HANDLING AND INVESTIGATION OF REPRESENTATIONS

England and Wales

1. 15Representations made by “other persons” under section 174(1)(b) or (c), (3)(f), (4)(d) and (5)(b) of the Social Services and Well-being (Wales) Act 2014
2. 16Local authority action upon receipt of representations
3. 17Local Resolution
4. 18Formal Investigation
5. 19Appointment of Independent Person
6. 20Response
7. 21Representations involving more than one local authority
8. 22Handling of care standards representations
9. 22AHandling of regulated services representations