Regulation 18 Formal InvestigationI1

England and Wales

(1)

Where—

(a)

the person making the representation has—

(i)

made a request in accordance with regulation 16(4)(c); or

(ii)

refused an offer of discussion under regulation 17(2); or

(b)

following a discussion under regulation 17(2) the representation has not been resolved to the satisfaction of the person making it;

the local authority must consider the representation in accordance with this regulation.

(2)

The local authority must compile a formal written record of the representation and send it to the person making the representation with an invitation to comment on its accuracy.

(3)

The local authority must consider any comments made by the person making the representation under paragraph (2) and in the light of those comments make any amendments to the record that are necessary to ensure it is, in the opinion of the local authority, an accurate record of the representation.

(4)

The local authority must—

(a)

appoint an independent investigator; and

(b)

together with the independent investigator, investigate the representation in a manner appropriate to resolve it speedily and efficiently; and

(c)

during the consideration of the representation, keep the person making the representation informed, as far as reasonably practicable, as to the progress of the investigation.

Annotations

Commencement

I1: Reg. 18 in force at 1.8.2014, see reg. 1(1)