Regulation 16 Local authority action upon receipt of representationsI1

England and Wales

(1)

A representation may be made orally or in writing.

(2)

A local authority must acknowledge receipt of the representation not later than 2 working days after the day on which it receives it.

(3)

Where a representation is made orally, the local authority must—

(a)

make a formal written record of the representation; and

(b)

provide a copy of the written record to the person making the representation.

(4)

At the same time that it acknowledges receipt of a representation the local authority must—

(a)

provide the person making the representation with—

(i)

details of its procedure for considering representations; and

(ii)

where relevant, information about advocacy services;

(b)

offer to the person making the representation—

(i)

assistance and guidance on following the representations procedure or advice on where such assistance and guidance may be obtained; and

(ii)

where relevant, help in obtaining an advocate; and

(c)

notify the person making the representation that they may request that the local authority considers the representation in accordance with regulation 18.

Annotations

Commencement

I1: Reg. 16 in force at 1.8.2014, see reg. 1(1)