Regulation 4 Resident’s guideI1
Northern Ireland
The registered person shall produce a written guide to the residential family centre which shall include—
a summary of the statement of purpose including the philosophy of care;
the terms and conditions in respect of accommodation to be provided for residents, including as to the amount and method of payment of fees;
a standard form of contract for the provision of services and facilities by the registered provider to residents;
a summary of the complaints procedure established under regulation 23;
the address and telephone number of the F1RQIA.
The registered person shall also provide, on request, access to a copy of the most recent inspection report and information on how to access earlier inspection reports.
The registered person shall supply a copy of the resident’s guide to the RQIA and each resident or their representative.
Where a HSS trust has made arrangements for the provision of accommodation with board and personal care to the resident at the centre, the registered person shall supply to the resident a copy of the agreement specifying the arrangements made.
Annotations
Textual amendments
- F1
Words in Regulations substituted (11.4.2014) by Health and Social Care (Amendment) Act (Northern Ireland) 2014 (c. 5), Sch. para. 1(1)(a) (with Sch. para. 1(2))
Commencement
- I1
Reg. 4 in operation at 30.4.2007, see reg. 1