Regulation 3 Application of regulationsI1
Northern Ireland
(1)
Subject to the following provisions, these regulations apply to a complaint recorded by the Ombudsman on or after 6th November 2000, being a complaint which he considers to be suitable for informal resolution.
(2)
Where, under the Act of 1998, the Ombudsman is required to investigate or determines to supervise the investigation of a complaint it shall not be dealt with—
(a)
by way of informal resolution; or
(b)
continue to be dealt with by way of informal resolution; if
(c)
in the course of investigation the evidence uncovered shows that the complaint was unsuitable for informal resolution.
Annotations
Commencement
- I1
Reg. 3 in operation at 6.11.2000, see reg. 1