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Schedule 2 HEADINGS FOR INFORMATION TO BE PUBLISHED IN ACCORDANCE WITH ARTICLE 4 OF THE VOICE TELEPHONY DIRECTIVE

Changes not yet applied. Later legislation changes this provision in ways not yet written into the text below:

  1. 1Name(s) and address(es) of relevant Licensee
  2. 2Telecommunications services offered
  3. 2.1Types of connection to the relevant Licensee’s public fixed telephone network
  4. 2.2Telephone services offered
  5. 2.3Tariffs
  6. 2.4Compensation/refund policy
  7. 2.5Types of maintenance service offered
  8. 2.6Ordering procedure
  9. 2.7Standard contract conditions
  10. 3Licensing requirements
  11. 4Conditions for attachment of terminal equipment
  12. 5Restrictions on access and use
  13. 6Performance and quality-of-service indicators
  14. 7Targets for the introduction of new services, features, facilities and tariffs
  15. 8Conditions for special network access
  16. 9Availability of the description of the cost accounting system
  17. 10Main elements of the national numbering plan
  18. 11Terms for the use of directory information
  19. 12Conciliation and dispute resolution procedure
  20. 13Procedure in the event of non-payment of bills