Part 1 Table of industry initiativesF1

Payments to organisations which refer to electricity or gas suppliers, or facilitate the referral of, customers who—

1. (a)

   are in fuel poverty or in a fuel poverty risk group; and

2. (b)

   are, or may be, eligible for a benefit under these Regulations or for any other assistance from the supplier.

Providing, or funding the provision by other persons of—

1. (a)

   benefit entitlement checks; or

2. (b)

   benefit entitlement checks and assistance in claiming benefits.

Providing to domestic energy users, or funding the provision by other persons to domestic energy consumers of—

1. (a)

   energy efficiency measures;

2. (b)

   thermal efficiency measures;

3. (c)

   energy efficient appliances; or

4. (d)

   microgeneration.

(a) costs arising from a billing error by the supplier;

(b)the part of any costs of debt write-off in relation to a domestic customer that exceeds £2,000 in a scheme year.

F7Making, or funding the making by other persons of, payments towards the gas or electricity bills of domestic customers who are—

(a) living in domestic premises which are non-gas fuelled;

(b) living in a household with a person who has significant health problems or a disability;

(c) living in a community where residents are wholly or mainly in fuel poverty, or in a fuel poverty risk group; or

(d) supplied with gas or electricity through a pre-payment meter.

A supplier may not count—

(a) the part of any payment in relation to a domestic customer that exceeds £140 in a scheme year;

(b) payments in relation to charges incurred by a domestic customer before the date on which the payment was made;

F8...