Paragraph 3

impose on the adjudicator a duty, subject to the provision made in pursuance of sub-paragraph (c) below, to investigate and determine any complaint duly made;

impose on the adjudicator a duty to afford the complainant and the society or F1connected undertaking an opportunity to make representations (whether orally or in writing) in relation to the action complained of;

confer power on the adjudicator to advise, mediate or act as conciliator before proceeding further with an investigation;

confer power on the adjudicator to extend the scope of his investigation to other matters related to the action complained of; and

confer on an adjudicator such powers to require information and documents relevant to the matter to be furnished to him as are necessary for the purposes of the investigation.