OpenLegislation

The Consumer Protection from Unfair Trading Regulations 2008

S.I. 2008/1277 · Made 8 May 2008 · Extends to United Kingdom

Up to date with all changes known to legislation.gov.uk, revised to 6 April 2025.

CONSUMER PROTECTION

Made 8th May 2008

Coming into force 26th May 2008

The Secretary of State, being a Minister designated M1 for the purposes of section 2(2) of the European Communities Act 1972 M2 in relation to measures relating to consumer protection and to the control of advertising, makes the following Regulations in exercise of the powers conferred upon him by section 2(2) of that Act;

In accordance with paragraph 2(2) of Schedule 2 to that Act M3, a draft of this instrument was laid before Parliament and approved by a resolution of each House of Parliament.

Annotations to the whole text

Marginal citations

M1

S.I. 1993/2661 and S.I. 1985/749.

M2

1972 c.68; section 2(2) was amended by section 27(1)(a) of the Legislative and Regulatory Reform Act 2006 (c.51).

M3

Paragraph 2(2) of Schedule 2 was amended by section 27(2)(a) of the Legislative and Regulatory Reform Act 2006 (c.51).

Contents

  1. Part 1: GENERAL Repealed
  2. 1Citation and commencement Repealed
  3. 2Interpretation Repealed
  4. Part 2: PROHIBITIONS Repealed
  5. 3Prohibition of unfair commercial practices Repealed
  6. 4Prohibition of the promotion of unfair commercial practices Repealed
  7. 5Misleading actions Repealed
  8. 6Misleading omissions Repealed
  9. 7Aggressive commercial practices Repealed
  10. Part 3: OFFENCES Repealed
  11. 8Offences relating to unfair commercial practices Repealed
  12. 9Offences relating to unfair commercial practices Repealed
  13. 10Offences relating to unfair commercial practices Repealed
  14. 11Offences relating to unfair commercial practices Repealed
  15. 12Offences relating to unfair commercial practices Repealed
  16. 13Penalty for offences Repealed
  17. 14Time limit for prosecution Repealed
  18. 15Offences committed by bodies of persons Repealed
  19. 16Offence due to the default of another person Repealed
  20. 17Due diligence defence Repealed
  21. 18Innocent publication of advertisement defence Repealed
  22. Part 4: ENFORCEMENT Repealed
  23. 19Duty and power to enforce Repealed
  24. 20Power to make test purchases Repealed
  25. 21Power of entry and investigation, etc. Repealed
  26. 22Power to enter premises with a warrant Repealed
  27. 23Obstruction of authorised officers Repealed
  28. 24Notice of test and intended proceedings Repealed
  29. 25Compensation Repealed
  30. 26Application of Part 8 of Enterprise Act 2002 Repealed
  31. 27Evidence as to factual claims Repealed
  32. Part 4A: CONSUMERS’ RIGHTS TO REDRESS
  33. 27AWhen does a consumer have a right to redress?
  34. 27BWhat does “prohibited practice” mean in this Part?
  35. 27CWhat immoveable property is covered by this Part?
  36. 27DWhat financial services are covered by this Part?
  37. 27EWhen does the right to unwind apply to a business to consumer contract?
  38. 27FHow does the right to unwind work in the case of a business to consumer contract?
  39. 27GHow does the right to unwind work in the case of a consumer to business contract?
  40. 27HHow does the right to unwind work if payments are demanded which are not due?
  41. 27IHow does the right to a discount work?
  42. 27JHow does the right to damages work?
  43. 27KHow can a consumer enforce the rights to redress?
  44. 27LHow does this Part relate to the existing law?
  45. Part 5: SUPPLEMENTARY Repealed
  46. 27MInertia selling Repealed
  47. 28Crown Repealed
  48. 29Validity of agreements Repealed
  49. 30Amendments, repeals and transitional and saving provisions Repealed
  50. Signature
  51. Schedule 1: Commercial practices which are in all circumstances considered unfair Repealed
  52. 1Paragraph 1 Repealed
  53. 2Paragraph 2 Repealed
  54. 3Paragraph 3 Repealed
  55. 4Paragraph 4 Repealed
  56. 5Paragraph 5 Repealed
  57. 6Paragraph 6 Repealed
  58. 7Paragraph 7 Repealed
  59. 8Paragraph 8 Repealed
  60. 9Paragraph 9 Repealed
  61. 10Paragraph 10 Repealed
  62. 11Paragraph 11 Repealed
  63. 12Paragraph 12 Repealed
  64. 13Paragraph 13 Repealed
  65. 14Paragraph 14 Repealed
  66. 15Paragraph 15 Repealed
  67. 16Paragraph 16 Repealed
  68. 17Paragraph 17 Repealed
  69. 18Paragraph 18 Repealed
  70. 19Paragraph 19 Repealed
  71. 20Paragraph 20 Repealed
  72. 21Paragraph 21 Repealed
  73. 22Paragraph 22 Repealed
  74. 23Paragraph 23 Repealed
  75. 24Paragraph 24 Repealed
  76. 25Paragraph 25 Repealed
  77. 26Paragraph 26 Repealed
  78. 27Paragraph 27 Repealed
  79. 28Paragraph 28 Repealed
  80. 29Paragraph 29 Repealed
  81. 30Paragraph 30 Repealed
  82. 31Paragraph 31 Repealed
  83. Schedule 2: Amendments Repealed
  84. Part 1: Amendments to Acts Repealed
  85. 1Anglo-Portuguese Commercial Treaty Act 1914 Repealed
  86. 2Anglo-Portuguese Commercial Treaty Act 1916 Repealed
  87. 3Fraudulent Mediums Act 1951 Repealed
  88. 4Trading Representations (Disabled Persons) Act 1958 Repealed
  89. 5Trading Representations (Disabled Persons) Act (Northern Ireland) 1958 Repealed
  90. 6Mock Auctions Act 1961 Repealed
  91. 7Trade Descriptions Act 1968 Repealed
  92. 8Paragraph 8 Repealed
  93. 9Paragraph 9 Repealed
  94. 10Paragraph 10 Repealed
  95. 11Paragraph 11 Repealed
  96. 12Paragraph 12 Repealed
  97. 13Administration of Justice Act 1970 Repealed
  98. 14Greater London Council (General Powers) Act 1972 Repealed
  99. 15Fair Trading Act 1973 Repealed
  100. 16Hallmarking Act 1973 Repealed
  101. 17Consumer Credit Act 1974 Repealed
  102. 18Paragraph 18 Repealed
  103. 19Paragraph 19 Repealed
  104. 20Paragraph 20 Repealed
  105. 21Paragraph 21 Repealed
  106. 22Paragraph 22 Repealed
  107. 23Paragraph 23 Repealed
  108. 24Paragraph 24 Repealed
  109. 25Paragraph 25 Repealed
  110. 26Paragraph 26 Repealed
  111. 27Paragraph 27 Repealed
  112. 28Paragraph 28 Repealed
  113. 29Telecommunications Act 1984 Repealed
  114. 30Companies Act 1985 Repealed
  115. 31Weights and Measures Act 1985 Repealed
  116. 32Airports Act 1986 Repealed
  117. 33Consumer Protection Act 1987 Repealed
  118. 34Paragraph 34 Repealed
  119. 35Paragraph 35 Repealed
  120. 36Paragraph 36 Repealed
  121. 37Paragraph 37 Repealed
  122. 38County of Cleveland Act 1987 Repealed
  123. 39Copyright, Designs and Patents Act 1988 Repealed
  124. 40Paragraph 40 Repealed
  125. 41Paragraph 41 Repealed
  126. 42Paragraph 42 Repealed
  127. 43Paragraph 43 Repealed
  128. 44Paragraph 44 Repealed
  129. 45Paragraph 45 Repealed
  130. 46Road Traffic Act 1988 Repealed
  131. 47Water Act 1989 Repealed
  132. 48Courts and Legal Services Act 1990 Repealed
  133. 49Water Industry Act 1991 Repealed
  134. 50Water Resources Act 1991 Repealed
  135. 51North Yorkshire County Council Act 1991 Repealed
  136. 52Railways Act 1993 Repealed
  137. 53Trade Marks Act 1994 Repealed
  138. 54Paragraph 54 Repealed
  139. 55Paragraph 55 Repealed
  140. 56Paragraph 56 Repealed
  141. 57Coal Industry Act 1994 Repealed
  142. 58London Local Authorities Act 1996 Repealed
  143. 59Greater London Authority Act 1999 Repealed
  144. 60Postal Services Act 2000 Repealed
  145. 61Utilities Act 2000 Repealed
  146. 62Transport Act 2000 Repealed
  147. 63Criminal Justice and Police Act 2001 Repealed
  148. 64Paragraph 64 Repealed
  149. 65Paragraph 65 Repealed
  150. 66Kent County Council Act 2001 Repealed
  151. 67Medway Council Act 2001 Repealed
  152. 68Enterprise Act 2002 Repealed
  153. 69Paragraph 69 Repealed
  154. 70Paragraph 70 Repealed
  155. 71Licensing Act 2003 Repealed
  156. 72Communications Act 2003 Repealed
  157. 73Nottingham City Council Act 2003 Repealed
  158. 74Wireless Telegraphy Act 2006 Repealed
  159. 75Companies Act 2006 Repealed
  160. Part 2: Amendments to other legislation Repealed
  161. 76Tourism (Sleeping Accommodation Price Display) Order 1977 Repealed
  162. 77Weights and Measures (Northern Ireland) Order 1981 Repealed
  163. 78Road Vehicles (Construction and Use) Regulations 1986 Repealed
  164. 79The Companies (Northern Ireland) Order 1986 Repealed
  165. 80Consumer Protection (Northern Ireland) Order 1987 Repealed
  166. 81Control of Misleading Advertisements Regulations 1988 Repealed
  167. 82Road Vehicles Lighting Regulations 1989 Repealed
  168. 83Estate Agents (Specified Offences) (No. 2) Order 1991 Repealed
  169. 84Airports (Northern Ireland) Order 1994 Repealed
  170. 85Motor Cycle Silencer and Exhaust Systems Regulations 1995 Repealed
  171. 86Energy Information (Washing Machines) Regulations 1996 Repealed
  172. 87Energy Information (Tumble Driers) Regulations 1996 Repealed
  173. 88Energy Information (Combined Washer-Driers) Regulations 1997 Repealed
  174. 89Motor Cycles (Protective Helmets) Regulations 1998 Repealed
  175. 90Motor Cycles (Protective Headgear) Regulations (Northern Ireland) 1999 Repealed
  176. 91Motor Vehicles (Construction and Use) Regulations (Northern Ireland) 1999 Repealed
  177. 92Energy Information (Lamps) Regulations 1999 Repealed
  178. 93Energy Information (Dishwashers) Regulations 1999 Repealed
  179. 94Road Vehicles Lighting Regulations (Northern Ireland) 2000 Repealed
  180. 95Control of Misleading Advertisements (Amendment) Regulations 2000 Repealed
  181. 96Consumer Protection (Distance Selling) Regulations 2000 Repealed
  182. 97Sale and Supply of Goods to Consumers Regulations 2002 Repealed
  183. 98Energy (Northern Ireland) Order 2003 Repealed
  184. 99Energy Information (Household Electric Ovens) Regulations 2003 Repealed
  185. 100Enterprise Act 2002 (Part 8 Community Infringements Specified UK Laws) Order 2003 Repealed
  186. 101Enterprise Act 2002 (Part 8 Notice to OFT of Intended Prosecution, Specified Enactments, Revocation and Transitional Provision) Order 2003 Repealed
  187. 102Enterprise Act 2002 (Part 8 Domestic Infringements) Order 2003 Repealed
  188. 103Enterprise Act 2002 (Part 9 Restrictions on Disclosure of Information) (Amendment and Specification) Order 2003 Repealed
  189. 104Price Marking (Food and Drink) Services Order 2003 Repealed
  190. 105Control of Misleading Advertisements (Amendment) Regulations 2003 Repealed
  191. 106Price Marking (Food and Drink) Services Order (Northern Ireland) 2004 Repealed
  192. 107Energy Information (Household Refrigerators and Freezers) Regulations 2004 Repealed
  193. 108Consumer Credit (Advertisements) Regulations 2004 Repealed
  194. 109Contracting Out (Functions relating to Broadcast Advertising) and Specification of Relevant Functions Order 2004 Repealed
  195. 110Financial Services (Distance Marketing) Regulations 2004 Repealed
  196. 111Duty Stamps Regulations 2006 Repealed
  197. 112The Water and Sewerage Services (Northern Ireland) Order 2006 Repealed
  198. 113Enterprise Act 2002 (Part 8 Community Infringements Specified UK Laws) Order 2006 Repealed
  199. 114Licensing (Relevant Offences) (Scotland) Regulations 2007 Repealed
  200. 115Legislative and Regulatory Reform (Regulatory Functions) Order 2007 Repealed
  201. Schedule 3: Transitional and Saving Provisions Repealed
  202. 1Trade Descriptions Act 1968 Repealed
  203. 2Paragraph 2 Repealed
  204. 3Paragraph 3 Repealed
  205. 4Paragraph 4 Repealed
  206. 5Application of the Consumer Protection Act 1987 to the Price Indications (Bureaux de Change) (No. 2) Regulations 1992 Repealed
  207. 6Paragraph 6 Repealed
  208. 7Application of the Consumer Protection (Northern Ireland) Order 1987 to the Price Indications (Bureaux de Change) Regulations (Northern Ireland) 1992 Repealed
  209. 8Paragraph 8 Repealed
  210. 9Enterprise Act 2002 (Part 8 Notice to OFT of Intended Prosecution, Specified Enactments, Revocation and Transitional Provision) Order 2003 Repealed
  211. 10Paragraph 10 Repealed
  212. 11Enterprise Act 2002 (Part 8 Domestic Infringements) Order 2003 Repealed
  213. 12Paragraph 12 Repealed
  214. 13Enterprise Act 2002 (Part 8 Community Infringements Specified UK Laws) Order 2003 Repealed
  215. 14Enterprise Act 2002 (Part 8 Community Infringements Specified UK Laws) Order 2006 Repealed
  216. 15Disclosure of information Repealed
  217. Schedule 4: Repeals and Revocations Repealed
  218. Part 1: Repeals Repealed
  219. Paragraph Repealed
  220. 2Revocations Repealed
  221. Explanatory note