Regulation 20 Provision of rebate to broader group customersI1

England, Wales and Scotland

(1)

Where a compulsory scheme electricity supplier provides the prescribed rebate to a domestic customer, that rebate is only to be treated as being provided under this Chapter if—

(a)

the supplier has notified eligibility criteria and verification measures to the Authority;

(b)

either—

(i)

the rebate is provided after the Authority has approved the eligibility criteria and verification measures; or

(ii)

in F1scheme years 1, 6, 8 and 11, the rebate is provided before the Authority has decided whether to approve the eligibility criteria and verification measures, and the Authority subsequently approves them;

(c)

the supplier applies its verification measures; and

(d)

it appears to the supplier that the customer meets its eligibility criteria.

(2)

A compulsory scheme electricity supplier must provide the prescribed rebate to a broader group customer by—

(a)

crediting to the customer’s electricity account an amount as a result of which the amount (including Value Added Tax) charged to the customer is reduced by the amount of the prescribed rebate;

F2(aa)

following a request by the customer, crediting to the customer’s gas account an amount as a result of which the amount (including Value Added Tax) charged to the customer is reduced by the amount of the prescribed rebate;

(b)

tendering payment of the amount of the prescribed rebate to the customer; F3...

(c)

providing a customer who pre-pays for electricity with credit in the amount of the prescribed rebate against the cost (including Value Added Tax) of future electricity use; F4or

F5(d)

following a request by the customer, providing a customer who pre-pays for gas with credit in the amount of the prescribed rebate against the cost (including Value Added Tax) of future gas use.

(3)

The date on which a compulsory scheme electricity supplier provides the prescribed rebate to a customer is the date on which the supplier complies with paragraph (2).

(4)

Where a compulsory scheme electricity supplier provides the prescribed rebate to a domestic customer under this Chapter, it must—

(a)

specify on the customer’s bill; or

(b)

otherwise notify the customer in writing,

that the customer has been given a rebate under the Warm Home Discount scheme.

Annotations

Textual amendments

F1: Words in reg. 20(1)(b)(ii) substituted (25.6.2021) by The Warm Home Discount (Miscellaneous Amendments) Regulations 2021 (S.I. 2021/667), regs. 1, 15
F2: Reg. 20(2)(aa) inserted (23.7.2016) by The Warm Home Discount (Miscellaneous Amendments) Regulations 2016 (S.I. 2016/806), regs. 1, 16(2)(a)
F3: Word in reg. 20(2)(b) omitted (23.7.2016) by virtue of The Warm Home Discount (Miscellaneous Amendments) Regulations 2016 (S.I. 2016/806), regs. 1, 16(2)(b)
F4: Word in reg. 20(2)(c) inserted (23.7.2016) by The Warm Home Discount (Miscellaneous Amendments) Regulations 2016 (S.I. 2016/806), regs. 1, 16(2)(c)
F5: Reg. 20(2)(d) inserted (23.7.2016) by The Warm Home Discount (Miscellaneous Amendments) Regulations 2016 (S.I. 2016/806), regs. 1, 16(2)(d)

Commencement

I1: Reg. 20 in force at 1.4.2011, see reg. 1(2)