Chapter 1 QUALITY OF SERVICE PROVISION
Original text. Later amendments are not shown.
- 12Fitness of domiciliary care workers supplied by an agency
- 13Conduct of agency
- 14Arrangements for the provision of personal care
- 15Staffing
- 16Staff handbook
- 17Provision of information to service users
- 18Identification of workers
- 19Records
- 20Complaints
- 21Review of quality of service provision