Section 3 Alternative resolution of complaints
The Ombudsman may take any action he thinks appropriate with a view to resolving a complaint which he has power to investigate under section 2.
The Ombudsman may take action under this section in addition to or instead of conducting an investigation into the complaint.
Any action under this section must be taken in private.
Notes on the whole Act
Textual amendments
- F1
Act repealed in part (23.7.2019) by Public Services Ombudsman (Wales) Act 2019 (anaw 3), ss. 75(1)(2), 77(1) (with s. 74); S.I. 2019/1096, reg. 2
Notes on Part 2
Textual amendments
- F1
Words in Pt. 2 heading inserted (1.11.2014) by Social Services and Well-being (Wales) Act 2014 (anaw 4), s. 199(2), Sch. 3 para. 14; S.I. 2014/2718, art. 2(b)
Modifications
- C1
Pt. 2 applied (with modifications) (22.11.2012) by The Police and Crime Panels (Application of Local Authority Enactments) Regulations 2012 (S.I. 2012/2734), regs. 1(1), 3-6, Sch. Pt. 3
- C2
Pt. 2 applied (11.10.2005) by The Public Services Ombudsman (Wales) Act 2005 (Commencement No. 1 and Transitional Provisions and Savings) Order 2005 (S.I. 2005/2800), art. 6