Regulation 17K Payments by English wholesalers to English service providersF1
This regulation applies where—
an English wholesaler is responsible for a breach of a service standard that gives rise to a payment obligation on the English service provider under any of regulations 17C to F217IE; and
the English wholesaler is not the English service provider.
Where this regulation applies the English wholesaler must pay the English service provider the sum required to be paid by the English service provider to the customer for the breach of the service standard specified in the relevant regulation.
The English wholesaler must make any payment required by paragraph (2) by the payment deadline.
For the purposes of this regulation “the payment deadline” means the day by which the English service provider must pay the customer under regulation 17J(1) F3or 17JA(1) as appropriate.
Annotations
Textual amendments
- F1
Pt. 3 inserted (1.4.2017) by The Water Supply and Sewerage Services (Customer Service Standards) (Amendment) Regulations 2017 (S.I. 2017/246), regs. 1(1), 7 (with reg. 9)
- F2
Word in reg. 17K(1)(a) substituted (1.10.2025) by The Water Supply and Sewerage Services (Customer Service Standards) (Amendment) Regulations 2025 (S.I. 2025/662), regs. 1(2)(e), 15(a) (with regs. 17, 18)
- F3
Words in reg. 17K(4) substituted (2.7.2025) by The Water Supply and Sewerage Services (Customer Service Standards) (Amendment) Regulations 2025 (S.I. 2025/662), regs. 1(3), 15(b) (with regs. 17, 18)